All cruise lines have cancellation penalties that are dependent on when you cancel - the closer to departure date the higher the penalty. Cancellation penalties are the amount not refunded if you cancel the cruise. Each cruise line has these penalties listed on your cruise application. Please read these carefully. You will receive a quote for cancellation/medical insurance with your cruise statement upon booking.

Travel insurance is offered to protect you from unforeseen situations which would prevent you from traveling or which occur while on your trip. The policy is composed of 2 parts - Cancellation coverage and Medical coverage. The Cancellation feature is designed to protect your travel investment should you need to cancel prior to departure for an emergency illness or injury. It applies not only to you and your travel companion, but to anyone in your immediate family - parents, siblings, children, etc... whether they are traveling or not. In addition, coverage is provided for events such as job layoff or termination, natural disasters, jury duty, medical quarantine, or terrorist incidents. You also receive travel delay, loss to baggage and baggage delay benefits. The Emergency Medical benefit provides coverage should accident or illness strike while traveling, which may require an emergency air ambulance to return home. Note that many health insurance policies do not provide coverage outside the U.S. Some guests state that they never take out insurance. We caution them to reconsider as it is always difficult to forego all of the money paid for a trip when an unfortunate incident occurs which prevents you from going. Cruise lines will not offer any financial consideration or date change options for emergency situations, and will not refund any funds beyond the penalty schedule. We have worked with iTravelInsured for 14 years, and know them as a respected provider in the industry. We have found them fair, honest and quick to pay claims without undue issues. Please see the Custom Travel Protection terms for details. Should you have any questions regarding travel insurance, or any issue with this cruise, please do not hesitate to contact our group department. Please see the page relating to Cancellation/Medical insurance.

Your ship accepts credit cards, cash, and travelers checks for payment of on-board extras such as alcohol, shore excursions, gift shop and boutique purchases. The ship is "cashless" aboard, where an imprint of your credit card or a cash deposit is taken at the beginning of your cruise. The last night you will receive a bill outlining your charges. If you are using a credit card your charges will be automatically billed to the card. If you are paying in cash, you must clear your account at the end of the cruise. This can be time consuming, so if possible, use a credit card as it is most convenient.

All tips for dining room personnel and room stewards have been included in your cruise package. Other personnel, such as bar waiters, bellboys, and deck stewards may be tipped as service is rendered. Note that there is typically a 18% gratuity added to all bar tabs not covered under the complimentary drink program

All future correspondence will go to the address on your confirmation. Address changes must be received in writing. There is a booking number (99-xx) on your confirmation. Please write this number on all checks. It is helpful to include your ship and sail date on any correspondence. A good daytime phone number and email address is important if we need to reach you about your booking. Any changes in your reservation including category, number of people in cabin, names in cabin, additions & deletions to cabin, etc, MUST be received in WRITING.

All onboard meals are included in your cruise fare and served a la carte. Dinner is a multi-course meal with a choice of delicious entrées, including a vegetarian option. All meals are skillfully prepared by European chefs and consist of continental cuisine made with fresh, locally sourced ingredients whenever possible. For dinner at The Chef’s Table specialty restaurant, reservations are required as there is a limited seating capacity. Please contact the reception desk staff for a reservation before 2:00 PM on your preferred day (on a first come, first serve basis). We also offer a variety of alternative dining experiences, including early-riser breakfast, light lunch dining in the Main Lounge, and a selection of refreshments, tapas, snacks, and sandwiches served throughout the day.

Water on board is potable, and we also restock the drinking water in your stateroom daily. Specialty coffees and teas are available free of charge in the Main Lounge at any time of day or night. At lunch and dinner, fine wines, beer, soft drinks, and specialty coffees and teas are available on an unlimited and complimentary basis. Soft drinks and alcoholic beverages are also available outside of mealtimes for an additional charge.

AmaWaterways’ online Cruise Check-In process is intended for the convenience of our valued guests. We require that each step of your Cruise Check-In is completed to board our ships. To complete, visit our website at www.amawaterways.com/welcome-check-in. In addition to providing the information required for embarkation, the Cruise Check-In process: Ensures your personal information, as it appears on your passport, is correct Provides us with an emergency contact in the unlikely event of an emergency Allows you to pre-register for all your shore excursions (does not apply to Egypt or Africa cruises)

This cruise requires a valid passport. Please see Passport Requirements page for complete information.

Our teams are experienced with enhanced health and safety protocols and are ready and eager to safely welcome you on board. Our experienced Cruise Managers and crew have undergone special training and will be advised and guided by a Public Health Officer. As always, our crew will be on hand to take care of all the details so you can relax and enjoy your much-anticipated river cruise vacation.

AmaWaterways' itineraries are as varied and active as you want them to be. Land packages and shore excursions require a moderate-to-challenging amount of walking and sites may have steps and/or uneven terrain. The embarkation/disembarkation points between ship and shore may not be able to accommodate guests with mobility issues. Facilities and services for guests with physical limitations may sometimes be limited or non-existent. If someone in your party is wheelchair bound we DO NOT recommend this trip. Throughout your river cruise it is likely the ship will be docked next to one or two other river ships. It is important to note that in these cases, disembarkation/embarkation may include walking up the stairs and through the adjacent ship(s) lobby or Sun Deck to reach the shore. You may also need to embark or disembark via a narrow gangway or occasionally cross an uneven surface to enter or exit the ship. These are typical situations that are beyond the control of AmaWaterways. We kindly request guests requiring special assistance be accompanied by a companion who is physically able to provide such assistance. Transfers and shore excursions adhere to a set schedule and cannot be adjusted for unexpected delays due to physical limitations. AmaWaterways and its affiliates are not responsible for any denial of services by airline carriers, cruise vessels, hotels, motorcoaches, local guides/operators or other independent suppliers. To better accommodate our guests and their individual fitness levels, we offer three levels of walking tours whenever possible: “Regular Walkers” go at an average pace, “Gentle Walkers” proceed in a more relaxed manner and “Active Walkers” walk at a faster pace, covering more sights and locations in the same amount of time. Whenever possible, we also offer a “Late Starters” group for guests who prefer to sleep in a bit.

Please advise us before your departure date if you have any medical conditions requiring special attention during your trip.

Please let us know prior to your departure date if you have any special dietary requirements (e.g., vegan, diabetic, gluten-free, etc.). We will make every effort to accommodate your request with the resources available to us

Medical doctors are not available on any vessel. If medical services are required, efforts will be made to contact local medical providers. A participant requiring such assistance is solely responsible for all related charges. We will not be responsible or liable for the sufficiency of our efforts to reach medical providers, unavailability, delay, quality, or other aspect of any such services. The participant is encouraged at the time of booking and well before departure, to review the participant’s health and medical conditions and insurance and consult the participant’s health care and insurance providers regarding needs and scope of coverage for any incident or need that may occur during travel, and to obtain supplemental health and medical insurance for the travel, as needed.

The ship’s reception desk is open 24 hours a day. Should you need any assistance, simply stop by anytime or call from your stateroom by dialing 9.

The official language on board is English. All staff, crew, and local guides speak English, and all announcements and lectures are presented in English. Occasionally, a foreign language guide will be aboard for specific groups, but all important onboard communication (spoken or printed) will continue to be presented in English for the benefit of all guests.

Smoking (including e-cigarettes) is not permitted anywhere inside the ship, only at the rear of the Sun Deck. For the safety and comfort of all guests on board, your cooperation in observing the no-smoking policy is greatly appreciated.

The ship departs promptly from each port in accordance with its cruising schedule. The ship is unable to delay departure for guests who may not be on board. Unless you are on a shore excursion accompanied by an AmaWaterways guide, it is your responsibility to make your own way to rejoin the ship at a subsequent stop. Without limitation, AmaWaterways is not liable for any costs incurred if you miss the ship’s departure for any reason.

If you consider your cruise ship a floating resort that transports you from one port to another as an added bonus, everything will be placed in proper perspective. If you feel naked without your diamonds and emeralds, or a lot of cash on hand, then bring them along. But place all valuables in the safe in your cabin when not using them. This ship offers individual safes in each cabin.